21st Century Insurance is dedicated to providing superior coverage and service, while saving you money on auto insurance. Since 1958, we have used a direct-to-consumer model that allows us to pass on savings and discounts to millions of customers. Whether you get a car insurance quote on 21st.com, our mobile website, our 21st Century iPhone app or speak with one of our insurance professionals, you�ll receive the same great rates and service. If you want to pay your bill, update coverage or take advantage of available discounts, we are committed to providing superior customer satisfaction.
While low cost car insurance may have initially influenced your decision to choose 21st Century Insurance, you can expect excellent service and coverage for these great rates. 21st Century is part of the Farmers Insurance Group of Companies�, the third largest personal lines insurer in the country, with over 25,000 employees serving 20 million customers nationwide. Farmers Insurance has been providing outstanding value and service for over 83 years, and we are proud to further this tradition.
Claims services
As part of the Farmers family of companies, 21st Century Insurance customers utilize Farmers� outstanding claim service, HelpPoint Claim Services by Farmers. Available 24 hours a day 7 days a week, HelpPoint�s knowledgeable claims professionals are ready for all of your auto claims needs so you�ll receive assistance when it�s needed . In the event of a catastrophe, our trained and specialized Catastrophe Teams are ready to provide-on-the-scene service.
After the claim
Once the claim is filed, to assist in getting your car back on the road you may choose to utilize the Farmers Circle of Dependability Program. This program consists of a trusted network of more than 2,200 repair facilities nationwide that provides customers faster service and high quality repair work that is guaranteed for life as long as you own your car. Of course, you can always use any repair shop. The choice is yours.
Environment and Awards
With over 2,000 employees aimed at delivering excellent service for our customers, 21st Century Insurance is a great place to start or further your career. This great environment leads to award-winning service. We have been awarded the Market Tools Consumer SatTM Achievement in Customer Excellence (ACE) award five times. To see what some of our customers are saying, join the conversations on Facebook and Twitter or read some of our ratings and reviews.
Want more 21st Century Insurance information? Watch our commercials, view our newsletters, or read some of our auto insurance articles. Have an insurance question? View our frequently asked questions.
21st Century Insurance. Bringing you the Same Great Coverage for Less.
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